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  • Bruksanvisning för OmaVaana
  • OmaVaana User Guide
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  • OmaVaana User Guide
    • For all users
      • General information about service vouchers
      • Core concepts in OmaVaana
      • Login to OmaVaana
      • Managing your personal account
      • Select language
      • Navigation in OmaVaana
      • Terms of service
      • Checking service voucher balance (for citizens)
    • Municipality's OmaVaana
      • Roles for municipal users
      • Managing service vouchers
        • Creating a service voucher type
        • Issuing a service voucher
        • Renewing a service voucher
        • Browsing service vouchers
        • Redeeming service voucher balance and invalidating service vouchers
        • Reminder about expiring balances on service vouchers
        • Issuing service vouchers retroactively
      • Managing service providers
        • Approve venue price list
      • Managing the balance of municipal accounts
        • Ordering balance
        • Tracking balance
        • Reminder to order balance
        • Viewing balance order history
      • Reviewing municipality's event history
        • Reviewing account transactions
        • Reviewing voucher transactions
        • Reviewing municipality's bill archive
      • Managing municipality's information
        • Editing municipality's account information
        • Managing municipal users
    • Service provider's OmaVaana
      • Service providers user roles
      • Debit management
        • Debiting service vouchers
        • Mass debiting service vouchers
        • Correcting incorrect debiting
        • Customer's service voucher cannot be charged
      • Viewing transactions
        • Viewing the transaction history
        • Viewing settlements
        • Viewing the bill archive
      • Managing service provider information
        • Registering as a service provider
        • Defining the venue price list
        • Editing venue information
        • User management
      • Registering as a new user
      • Adding a new venue
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Municipality's OmaVaana

This section of the User guide is for municipal users in OmaVaana. In this section, you will find, for example, instructions on how a municipal employee can manage service vouchers and the balance of the municipality’s accounts. The section also explains the roles of different municipal users in OmaVaana. If you want to read more general instructions, you can read, for instance, Introduction to OmaVaana and Core concepts in OmaVaana.

Contents of this chapter

  • Roles for municipal users
  • Managing service vouchers
    • Creating a service voucher type
    • Issuing a service voucher
    • Renewing a service voucher
    • Browsing service vouchers
    • Redeeming service voucher balance and invalidating service vouchers
    • Reminder about expiring balances on service vouchers
    • Issuing service vouchers retroactively
  • Managing service providers
    • Approve venue price list
  • Managing the balance of municipal accounts
    • Ordering balance
    • Tracking balance
    • Reminder to order balance
    • Viewing balance order history
  • Reviewing municipality's event history
    • Reviewing account transactions
    • Reviewing voucher transactions
    • Reviewing municipality's bill archive
  • Managing municipality's information
    • Editing municipality's account information
    • Managing municipal users

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